Shipping policy

At Raw & Rare Brand our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times. 

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 72 hours after the order is placed. 
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.
  • Disclaimer for receiving:

    Raw & Rare Brand is not responsible for any lost, stolen or damaged shipments by shipping carriers. The shipping address provided by the customer at time of ordering is the address the order will be shipped to. We are not responsible if the address listed by the customer is incorrect. As a precautionary measure, we highly recommend you select a shipping option which requires a signature at delivery along with insurance for your packages when placing your order. All shipping errors by shipping carrier MUST BE filed and disputed with carrier. 

    ALL packages shipped from our facility is inspected, counted and verified prior to shipping. We do the very best at ensuring each order is fulfilled as stated from customer. If the claims provided by the customer do not match the inspection notes in our system, per policy, we are not responsible.